- Service, Installation and Maintenance
- 24-Hour Breakdown Roadside Assistance
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TRS has undertaken repair and servicing of mobile refrigeration units since the company started 25 years ago.
Our large workshop and warehouse facilities mean there is adequate room for truck and trailer parking, with four covered refrigeration bays outdoors and five bays in the workshop, handling installation and maintenance of refrigeration units and tail-lifts. There is also a special bus and coach bay that can handle up to two vehicles at a time.
We have 29 technicians working at the
Maintenance of the Thermo King refrigeration units is made simple by computer-controlled diagnostic equipment. Technicians simply plug directly into units and download its service history and any faults that are occurring within the refrigeration units. The technician can
then efficiently diagnose the fault and fix it quickly, creating a faster turnaround time.
Our technicians are now also equipped with iPaqs to download data from the refrigeration unit’s diagnostic unit. Technicians undergo continuous training to ensure they are up-to-date with the latest products and installation techniques.
We conduct three to four weeks in-house training a year in conjunction with manufacturers, also providing training and information sessions for TRS customers so they are kept informed of the latest product developments.
TRS maintain a network of 17 regional repair agents for all Thermo King and Anteo repairs state-wide. All agents are trained by TRS to the same level as in-house technicians, and are on call 24 hours a day, seven days a week to undertake roadside repairs.
For extra peace of mind, we also offer regular maintenance contracts for operators of refrigerated vehicles, which range from daily to weekly or monthly service intervals. These service contracts can be customised to suit the vehicle operator’s operating schedule.
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TRS maintains a comprehensive stock of spare parts for both Thermo King and Anteo products. TRS is responsible for providing parts on all models of mobile refrigeration and air-conditioning units and tail-lifts, and has more than 10,000 line items in stock at any time in the computer-controlled warehouse at
Urgent Thermo King spare parts ordered from the
TRS offers same day dispatch of parts which usually means same day delivery in metro
TRS also provides an ‘over-the-counter’ parts service at the Arndell Park facility open from 7am-5pm, five days a week and from 7am-10am on Saturdays.
With the emphasis on customer services in parts delivery, TRS has recently launched an
e-commerce facility for ordering spare parts. The parts catalogue is loaded onto the customer’s computer system and they simply email TRS details of the parts they require, including the part number, and it will be dispatched the same day. TRS also pick up the freight costs involved in shipping parts.
TRS is dedicated to quickly and efficiently delivering the spare parts and accessories a customer wants to keep their vehicles on the road at all times.
TRS Keeps You In Top Gear.
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It's critical when the refrigeration unit on your vehicle breaks down on the road, that repairs are carried out quickly. If not, you could lose your entire load.
That's why TRS offer a 24-hour Roadside Assistance Service to get you back on the road quickly.
Our 24-hour Service is also available for repairs to Anteo Tail-Lifts.
Through a network of service agents, your vehicle is protected state-wide. We also guarantee payment to our agents for call-outs, which means they will always turn out, regardless of
the hour.
With clients such as Toll, McKay Distribution, Versacold, Scott's and Linfox using our 24-hour Roadside Assistance Service, you can rest assured your problem will be fixed quickly and your valuable cargo saved.
For peace of mind call our toll-free number 1800 800 532.
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